Understanding Your Century Car Battery Warranty Conditions

car battery warrantyFor your “Peace of Mind”, all batteries from Century purchased through us, is protected by a comprehensive nationwide warranty. Motorists are assured of even greater protection since your Century car battery warranty, is supported by the leading sales and distribution network throughout Australia. This makes it easier to locate dealerships that can offer assistance when and where it’s needed most.

The warranty offered with every purchase, covers faulty materials, repair and workmanship between 36, 24 and 12 months respective, depending on the battery type purchased. (Please read the warranty conditions label located on the battery casing)

Your Century Car Battery Warranty Does Not Cover The Following

  1. Failure of the motorist to show a receipt as proof of purchase.
  2. If your vehicle stays idle without driving for long-periods at a time. This eventually leads to a state known as “battery acid stratification”, caused by insufficient charge being applied by the vehicles alternator.
  3. The car battery is no longer covered because the warranty period has already expired.
  4. The battery had not been properly installed and was damaged as a result.
  5. The battery was damaged or discharged due to faulty or careless handling and negligence.
  6. The battery was used for an application the manufacturer considers inappropriate and unsuitable.
  7. The external area is severely damaged or in poor physical condition.
  8. The battery was either under or over charged.
  9. The battery was not maintained and cared for properly, or an additive was added to the acid electrolyte solution.
  10. Transportation costs to and from the warranty location.

Take note of the early warning signs of battery failure within your warranty period

It’s also important to be aware of early warning signs of battery failure. If the vehicle starts more slowly than normal, for example, it may be that a vehicle battery is showing signs of wear and tear. You might want to contact Car Battery Australia or your nearest dealer for a battery test “free of charge”, especially if it’s within your car battery warranty cover period.

In some cases, motorists that experienced a “so-called” faulty automotive battery, simply had a battery that was discharged. It may be necessary to check the electrical system of the vehicle to eliminate other causes. From our experience though, if a battery is between 3 and 4 years old, its life-cycles are close to expiring.

Key notes:

To help protect your rights as a consumer, we recommend understanding the reasons and factors that contribute to premature battery failure. Many motorists think that a new battery replacement will fix the problem, when in fact; it might only be a temporary solution.

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